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Help Centre

Transition to the New PlateRiver.NET Platform

PlateRiver.NET has now moved from the previous live site to the newly upgraded platform. All tools, calculators, Chinese Chess learning modules, and multilingual content are now served through the new system.

During this transition, some pages may continue to be refined as the new platform stabilises. If you notice anything unusual, it may be part of the final rollout adjustments.

What’s included

  • Migration from the old site to the new platform
  • Updated navigation and page structure
  • Unified multilingual support (EN / 简 / 繁)
  • New Help Centre and reorganised Updates section
  • Improved stability and performance across all tools

This notice confirms the platform transition and ensures users understand why the site looks and behaves differently.

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PlateRiver.NET provides quick answers to common questions users often ask.

General Questions

Is PlateRiver.NET free?

Yes. All public tools, calculators, games, and directory browsing are free to use.

Do I need an account?

You can use most of PlateRiver.NET without an account, but logging in gives you extra benefits.

On the main PlateRiver.NET site:
  • No ads for logged‑in users
  • A cleaner, distraction‑free experience
  • Enjoy tools, calculators, and games without interruptions
On the Directory platform:
  • Submitting a listing
  • Managing your listings
  • Leaving comments
  • Giving five‑star ratings
  • Claiming a business

Browsing listings does not require an account.

How do I report an issue?

You can report issues through the Contact Us page.

How do I request a new tool?

Use the Contact Us page to suggest new tools or features.

Tools & Calculators

What tools are available?

Current tools include:

  • Internet Speed Test
  • SSL Certificate Checker
  • Loan Repayment Calculator
Are tools instant?

Yes. All tools run instantly and require no login.

Directory & Local Listings

How do directory listings work?

You can browse listings, submit your own, manage them, or claim an existing business.

How do I use the Directory?

The Directory lets you browse listings, submit your own, manage them, or claim an existing business. If you need help using any of these features, check the Tutorials & Guides section for step‑by‑step instructions.

Games

What games are available?

Currently available:

  • Learn & Practice Chinese Chess
  • Play a Friend
  • Free Play

Site Information

Where can I find updates?

Visit the Updates page in the main navigation.

Where can I find legal information?

Legal pages are available in the footer:

  • Privacy Policy
  • Terms of Service
  • Legal
Who owns PlateRiver.NET?

Plate River owns the platform.

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