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Help Centre

Transition to the New PlateRiver.NET Platform

PlateRiver.NET has now moved from the previous live site to the newly upgraded platform. All tools, calculators, Chinese Chess learning modules, and multilingual content are now served through the new system.

During this transition, some pages may continue to be refined as the new platform stabilises. If you notice anything unusual, it may be part of the final rollout adjustments.

What’s included

  • Migration from the old site to the new platform
  • Updated navigation and page structure
  • Unified multilingual support (EN / 简 / 繁)
  • New Help Centre and reorganised Updates section
  • Improved stability and performance across all tools

This notice confirms the platform transition and ensures users understand why the site looks and behaves differently.

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The Directory allows you to browse, submit, manage, and interact with local listings. It also includes community features such as Comments and Five‑Star Ratings.

Overview

Directory features include:

  • Browse Listings
  • Submit a Listing
  • Manage Your Listings
  • Claim a Business
  • Suggest a Business
  • Comments
  • Five‑Star Ratings

What It Does

The Directory helps you:

  • Find local businesses
  • Post your own listings
  • Update or manage existing listings
  • Claim ownership of a businessn
  • Suggest new listings
  • Leave comments
  • Rate listings using a five‑star system

How to use

Browsing Listings
  1. Go to prefooter → Directory & Local Listings → Directory Homepage
  2. Browse categories
  3. Select a listing to view details
  4. Scroll to see description, contact info, images, comments, and ratings
Submitting a Listing
  1. Sign in
  2. Open Submit a Listing
  3. Enter:
    • Business name
    • Category
    • Description
    • Images (optional)
    • Contact details
  4. Submit your listing
Managing Your Listings
  1. Sign in
  2. Open Manage Your Listings
  3. Edit, update, or remove listings
  4. Changes update instantly
Claiming a Business
  1. Open the listing
  2. Click Claim This Business
  3. Provide verification
  4. Wait for approval
Suggesting a Business
  1. Open Suggest a Business
  2. Enter basic details
  3. Submit for review
Comments How to use:
  1. OScroll to the Comments section
  2. Write your comment
  3. Click Post Comment
You can:
  1. Ask questions
  2. Share experiences
  3. Provide corrections
  4. Add helpful information

Comments appear instantly.

⭐ Five‑Star Ratings

Ratings help highlight quality listings and guide other users.

How to use:
  1. Scroll to the Rating section
  2. Click the number of stars you want to give (1–5)
  3. Provide corrections
  4. Your rating is saved immediately
What ratings do:
  1. Higher star ratings improve listing visibility
  2. Lower ratings indicate issues or low quality
  3. Average rating is displayed publicly
  4. Ratings require a PlateRiver.NET account
Tips
  • Use clear descriptions when submitting listings
  • Keep contact details updated
  • Add images for better visibility
  • Use comments to improve listing accuracy
  • Rate listings to help maintain directory quality

Troubleshooting

If your listing does not appear:

  • Refresh the page
  • Confirm you are signed in

If you cannot claim a business:

  • Ensure your verification details are correct
  • Contact support if needed

If comments do not post:

  • Ensure you are logged in
  • Check your internet connection
  • Try again after refreshing

If ratings do not save:

  • Sign in to your account
  • Ensure you have not already rated
  • Refresh the page
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